General Return Policy:

We strive to ensure your satisfaction with every product and service purchased from Cementmixer.com. Below are our policies regarding returns and refunds:
- Products: You may return any physical product purchased from us within 30 days of delivery for a full refund or exchange, provided it is in its original condition and packaging. Returns beyond 30 days may be subject to a restocking fee.
- Services: Refunds for services will be considered on a case-by-case basis, depending on the nature of the service rendered and its completion status. Please contact our customer service team for assistance.

2. Invoicing and Contractual Agreements:
Certain transactions may involve complex invoicing or contractual agreements. In such cases, the terms and conditions specified in your contract or invoice will dictate the return and refund policies. Please refer to your Contract or Invoice for more detailed information or contact our customer service team for clarification.

3. Return Process:
To initiate a return, please follow these steps:
-Products: Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Package the product securely and include the RMA number on the shipping label. Return shipping costs are the responsibility of the customer unless otherwise specified.
- Services: Contact our customer service team to discuss the reason for the return and the possibility of a refund. Refunds for services will be issued based on the evaluation of the completed work and any applicable terms outlined in your agreement.

4. Refund Processing:
Refunds will be processed within 30 business days of receiving the returned product or service. Refunds will be issued using the same method of payment used for the original purchase, unless otherwise specified.

5. Contact Us:

If you have any questions about our return policy or need assistance with a return, please Get In Touch With Us or email: support@cementmixer.com or phone +1 206-488-4941.

Note: This return policy is subject to change without prior notice. Please refer to the most current version on our website for updates.